DigiAI
A powerful SaaS AI Agent Platform for SMEs and corporations to build and configure AI agents for their business and operations.
Build and Deploy AI Agents — Without the Complexity
DigiAI is ALDA Tech's flagship AI Agent Platform, purpose-built for businesses that want to harness the power of AI without building from scratch. Whether you are a growing SME or a large corporation, DigiAI gives your team the tools to configure, deploy, and manage intelligent AI agents that automate workflows, engage customers, and drive operational efficiency — all from a single platform.
What We Offer
No-Code AI Agent Builder
Configure and deploy AI agents for your business without writing a single line of code. DigiAI's intuitive builder lets your team define agent behaviour, knowledge bases, and workflows visually.
Multi-Agent Orchestration
Run multiple specialised AI agents in parallel — each handling a distinct function such as customer support, sales qualification, or internal helpdesk — coordinated through a single platform.
Custom Knowledge Base Integration
Connect your documents, FAQs, product catalogues, and internal data to power agents with accurate, context-aware responses grounded in your own business knowledge.
Workflow Automation
Automate repetitive business processes by connecting AI agents to your existing tools and systems — from CRM and helpdesk platforms to internal databases and communication channels.
Omnichannel Deployment
Deploy agents across web chat, WhatsApp, email, and other channels from a single configuration — ensuring consistent, intelligent interactions wherever your customers and teams operate.
Agent Analytics and Monitoring
Track agent performance, conversation quality, and business impact through built-in dashboards — giving you full visibility and control over your AI operations.
Built for Every Business Function
Customer Support Automation
Deploy AI agents that handle tier-1 support queries instantly — resolving common issues, escalating complex cases, and reducing support team workload around the clock.
Sales and Lead Qualification
Configure agents to engage inbound leads, qualify prospects, answer product questions, and book meetings — accelerating your pipeline without adding headcount.
Internal Operations and HR
Automate internal helpdesk, onboarding, policy queries, and HR workflows — giving employees instant answers and freeing your operations team for higher-value work.
Platform Capabilities
Why DigiAI
Fast Time to Value
Go from zero to a live AI agent in days, not months — with no AI expertise required. DigiAI's no-code platform is designed for business teams, not just developers.
Flexible for Any Business Size
Whether you are a 10-person SME or a 10,000-person enterprise, DigiAI scales with your needs — from a single customer support agent to a full multi-agent operation.
Grounded in Your Data
Agents are powered by your own knowledge base and business context — not generic AI responses — ensuring accuracy, relevance, and brand consistency in every interaction.
Backed by ALDA Tech
DigiAI is built and supported by ALDA Tech, with hands-on implementation, onboarding, and ongoing support available for businesses across Hong Kong and Southeast Asia.
Ready to Deploy Your First AI Agent?
Visit digiaiusa.com to explore the platform, or get in touch with our team to discuss your use case.